Fwd: [otrs] Reopening tickets

10 Apr 2006


      Begin forwarded message:
...
$Self->{'Ticket::Frontend::NoteSetState'} = 1;
$Self->{'Ticket::DefaultNextNoteStateType'} = ['new', 'open',  
'closed', 'removed'];
--
Christopher Mattogno
Technology Specialist
Hampshire Educational Collaborative
97 Hawley Street
Northampton, MA 01060
p: 413.586.4900 x157
f: 413.586.0180
tmattogno@collaborative.org