may you give us more detailed installation instruction ? thank you -----Messaggio originale----- Da: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org]Per conto di Edgar Meij Inviato: martedì 7 febbraio 2006 18.16 A: pas.de.quoi@voila.fr Cc: 'User questions and discussions about OTRS.' Oggetto: [otrs] OTRS statistics Hi Rémi, Sure, see the attached file. If you have any questions, drop me an e-mail. Regards, Edgar
-----Oorspronkelijk bericht----- Van: pas.de.quoi@voila.fr [mailto:pas.de.quoi@voila.fr] Verzonden: dinsdag 7 februari 2006 10:21 Aan: danie@verpakt.com; edgar.meij@gmail.com Onderwerp: OTRS statistics
Hi Edgar, Hi Danie
I use otrs too since june 2003 (1.3.2 at this time but I'm going to update to 2.0.4 soon) and I'm interested in statitics over OTRS database but I'm not an expert in SQL so, as Danie asked, could you possibly send me the zip file , I would really like to have a look at it (the ouputs that you have made meet my goals)
Thanks a lot
Rémi