How to include Ticket responsible /Ticket Owner when taking stats (I want to know the no of calls resolved by by each agent against a week)

On Tue, May 18, 2010 at 3:54 PM, Otrs User <otrs.user0509@gmail.com> wrote:

Hi

Can anybody Pl tell me how can I get a statistics for calls resolved by each agent based on Ticket Responsible and Ticket Owner field.

I tried different option in Stats module , but could not locate the same.

Thanks & Regards