9 Mar
2010
9 Mar
'10
4:10 p.m.
Hello We recently upgraded our OTRS installation from 2.2.2 to 2.3.5. We now encounter the problem, that long lines (>82 chars) are not quoted properly. Example (with a short line ;-)): In 2.2.2:
This is a long line.
In 2.3.5:
This is a long line.
Even tough the line is displayed as two lines in the OTRS text-editor, no '>' char is being prepended on the line. Is this a new default-behaviour in otrs 2.3? I was unable to find any configuration parameter in the documentation which can change this behaviour. PS: $Self->{'Ticket::Frontend::TextAreaEmail'} = '82'; works as expected, but didn't solve the quoting problem ;-) Kind regards Raphael Thoma