Dear list,
 
is it possible to set more than one fixed signature for one queue?
I want to set an English and German signature for the same queue and the agent should be able to choose between them like the mail templates.
 
I found a few old otterhub entries for version 3.0 but I think that there isn’t any solution in version 6?
 
 
Kind regards,
Matthias
 
T-SYSTEMS INTERNATIONAL GMBH
Telekom Security
Matthias Terlinde
Cyber Defense Operations
Bonner Talweg 100, 53113 Bonn, Germany
+49 228 181-73771 (fixed)
+49 160 3003113 (mobile)
E-mail: matthias.terlinde@t-systems.com
Internet: www.t-systems.com
 
You can find the compulsory statement on: www.t-systems.com/compulsory-statement
 
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