after launch
bin/otrs.DeleteCache.pl
Access came back.
Thanks for the help

2015-03-04 17:26 GMT+05:00 Sergey Shumakher <sergey.shumakher@gmail.com>:

Thanks for the help, and sorry for unfilled subject.
I tried to return the name of "admin" in this way. But access is not came back.

mysql> update groups set name='admin' where id=2;

Query OK, 1 row affected (0.09 sec)
Rows matched: 1  Changed: 1  Warnings: 0

mysql>  SELECT  * FROM groups ;
+----+-------------------+------------------------------+----------+---------------------+-----------+---------------------+-----------+
| id | name              | comments                     | valid_id | create_time         | create_by | change_time         | change_by |
+----+-------------------+------------------------------+----------+---------------------+-----------+---------------------+-----------+
|  1 | users             | Group for default access.    |        1 | 2015-02-19 08:06:39 |         1 | 2015-02-19 08:06:39 |         1 |
|  2 | admin             | Group of all administrators. |        1 | 2015-02-19 08:06:39 |         1 | 2015-03-04 12:17:20 |         2 |
|  3 | stats             | Group for statistics access. |        1 | 2015-02-19 08:06:39 |         1 | 2015-02-19 08:06:39 |         1 |
+----+-------------------+------------------------------+----------+---------------------+-----------+---------------------+-----------+
4 rows in set (0.00 sec)



2015-03-04 17:04 GMT+05:00 Florian Edlhuber <florian.edlhuber@gmx.de>:
Hi,

first of all you should use a proper subject.

04/03/2015 12:54 - Sergey Shumakher wrote:
> I installed OTRS4 and playing with the settings. I rename the group "admin".

see here:
http://otrs.github.io/doc/manual/admin/stable/en/html/administration.html#table-of-group-permissions-after-installation

admin is a default system permission. Rename it to "admin" and it will work again.
Then do your proper sysconfig settings and rename the admin group again to your needs.


--
Florian

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