On Monday, March 15, 2004 10:35 AM
Daniel Balan
I made a new faq_state (using PhpMyAdmin): "Public::Bugs" and I had set type_id=3, so it should be public I am able to access all those KB articles that are "Public::Bugs" but only if I am an operator. If I choose http://server/myotrs/faq.pl I can not reach them. Is there any other things that I have to set in order to make them public ?
faq.pl only shows the FAQs with states that are _named_ 'public (all)' - you'd have to tweak the source code to let your new state become active. Why not delete that state and use the existing 'public (all)'? hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388