20 Jan
2006
20 Jan
'06
2:17 p.m.
Hello Thomas! On Fri, 20 Jan 2006, Thomas Nilsen wrote:
$Self->{TicketStorageModule} = 'Kernel::System::Ticket::ArticleStorageFS'; $Self->{ArticleDir} = '/opt/otrs/var/article';
For OTRS 2, try the following instead: # ArticleStorageFS ticket/article storage instead of default ArticleStorageDB ticket/article storage $Self->{'Ticket::StorageModule'} = 'Kernel::System::Ticket::ArticleStorageFS'; I believe the OTRS 2 documentation erroneously states the 1.3 syntax in the examples; also for the TicketIndexAccelerator examples. Hope this helps! Best regards, Björn