Hi Check the Dispatching option. Please refer http://doc.otrs.org/2.2/en/html/x1267.html Regards Sourabh Sarwate On Mon, Feb 8, 2010 at 10:23 PM, Dorien K. Takeshi < Dorien.Takeshi@drgroup.co.nz> wrote:
Hi there,
I’ve tried to setup my email processing, and it appears to be working, as messages are disappearing from my mailbox, but I cannot find them in OTRS at all? It doesn’t appear to be doing anything with the emails? Where can I check to see what has happened to them or am I missing something? I’ve only setup a mailbox in the “Postmaster Admin” section.
*Dorien Takeshi*
Technical Manager
*Disaster Recovery Group Limited*
Unit 6, 10 Canaveral Drive, Rosedale, North Shore City, Auckland, New Zealand, 0632
Ph: +64 9 478 9134 | Mob: +64 21 822 832 | Email: dorien.takeshi@drgroup.co.nz
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