Hi,
Do use use promail ? Yes we use it for dispatching.
If yes set up a rule in .procmailrc.
hth Is there a way to pass a email to otrs AND forward it ? ( I'm not very experienced with procmail)
Because we also want to get them in otrs.
Hi all,
I'd like to forward all incoming/new tickets (specific queue) temporarily to an external e-mail adress. How could I realize that in otrs ? Any ideas ?
Thanks in advance
Thorsten Philipp
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