Problem with PostMasterPOP3.pl
Hi Guys, I am facing problem with the PostMasterPOP3.pl Through the admin panel I created the pop3 account details . And I created the account in my mail server .I am able to ssh and use this account with the password which I specified in the admin panel. But my PostMasterPOP3.pl always come back and say authentication failure. I am using Fedora 7. The following is the command line output of PostMasterPOP3.pl /opt/otrs/bin/PostMasterPOP3.pl ERROR: OTRS-PM3-10 Perl: 5.8.8 OS: linux Time: Mon Aug 13 12:02:41 2007 Message: Auth for user infra@192.168.125.251 failed! Traceback (17050): Module: main::FetchMail (v1.25) Line: 162 Module: /opt/otrs/bin/PostMasterPOP3.pl (v1.25) Line: 125. After googling I found that some one else also facing the problem but no solutions mentioned. Thanks Sandeep
Sandeep A.S wrote:
I am facing problem with the PostMasterPOP3.pl Through the admin panel I created the pop3 account details . And I created the account in my mail server .I am able to ssh and use this account with the password which I specified in the admin panel.
The test is whether you can connect using a mail client, not an ssh client. If you can connect as that user using ssh, then you created a system user on your mail server, but you need a mailbox. Whether that works with system users or virtual users (maybe even in databases) depends on your mail server setup, but in any case you should verify that you can fetch mail from your mail server using the same credentials as you added in OTRS. Nils Breunese.
Thanks Nils Breunese, That was true. Even it was not working with pop3 client. Sorry for not checking it. But both started working after changing uid of the user from 102 to 100002 even though no conflicts were there. -Sandeep Nils Breunese (Lemonbit) wrote:
Sandeep A.S wrote:
I am facing problem with the PostMasterPOP3.pl Through the admin panel I created the pop3 account details . And I created the account in my mail server .I am able to ssh and use this account with the password which I specified in the admin panel.
The test is whether you can connect using a mail client, not an ssh client. If you can connect as that user using ssh, then you created a system user on your mail server, but you need a mailbox. Whether that works with system users or virtual users (maybe even in databases) depends on your mail server setup, but in any case you should verify that you can fetch mail from your mail server using the same credentials as you added in OTRS.
Nils Breunese.
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Sandeep A.S wrote:
That was true. Even it was not working with pop3 client. Sorry for not checking it. But both started working after changing uid of the user from 102 to 100002 even though no conflicts were there.
I don't know what you're running, but on most systems I believe uid's <500 are reserved for daemon users (postgres and the like), not for regular users. Nils Breunese.
Yes . I particularly chosen id 102 as I expect my user space will grow to 1000s That was the mistake -Sandeep Nils Breunese (Lemonbit) wrote:
Sandeep A.S wrote:
That was true. Even it was not working with pop3 client. Sorry for not checking it. But both started working after changing uid of the user from 102 to 100002 even though no conflicts were there.
I don't know what you're running, but on most systems I believe uid's <500 are reserved for daemon users (postgres and the like), not for regular users.
Nils Breunese.
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Sandeep A.S wrote:
Yes . I particularly chosen id 102 as I expect my user space will grow to 1000s That was the mistake
If you're expecting thousands of mail users you might want to look into using some virtual mail users system. Unless you want to give all those users real accounts with homedirs and shell access, etc. Nils Breunese.
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Nils Breunese (Lemonbit) -
Sandeep A.S