Error after changing the package code

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José Francisco Luis Medina

14 Sep 2011 14 Sep '11

12:59 p.m.

Hello good day my question is this, if I make changes to a package such as FAQ, otrs instantly says the package is improperly installed and recommend reinstalled , just as the automatic support, that I can make my changes may not be taken as error?

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DM_Julio Angulo

14 Sep 14 Sep

2 p.m.

You can check the package within go to Admin / go to pakage manager / column name you select the package you want to check / show you a list of files and status. I hope to help you with your inquiry. Julio Angulo Telf.: +51 1 4150300 anexo: 1468 Movil: +51 997066155 -----Mensaje original----- De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de José Francisco Luis Medina Enviado el: Miércoles, 14 de Septiembre de 2011 08:00 a.m. Para: User questions and discussions about OTRS. Asunto: [otrs] Error after changing the package code Hello good day my question is this, if I make changes to a package such as FAQ, otrs instantly says the package is improperly installed and recommend reinstalled , just as the automatic support, that I can make my changes may not be taken as error? --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Michiel Beijen

6:51 p.m.

Hi José, Depending on the changes you made, you can probably put them in /opt/otrs/Custom in order to have them separated from the FAQ directory. And.... if the modifications are share-able, we'd surely appreciate a code donation via http://bugs.otrs.org so we can use your modifications to make FAQ better for everybody. -- Mike On Wed, Sep 14, 2011 at 14:59, José Francisco Luis Medina wrote:

...

Hello good day my question is this, if I make changes to a package such as FAQ, otrs instantly says the package is improperly installed and recommend reinstalled , just as the automatic support, that I can make my changes may not be taken as error? --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

José Francisco Luis Medina

15 Sep 15 Sep

7:03 p.m.

Oh Thanks Michiel!! did not know this possibility, I will try this! El 14/09/11 14:21, Michiel Beijen escribió:

...

Hi José,

Depending on the changes you made, you can probably put them in /opt/otrs/Custom in order to have them separated from the FAQ directory.

And.... if the modifications are share-able, we'd surely appreciate a code donation via http://bugs.otrs.org so we can use your modifications to make FAQ better for everybody.

-- Mike

On Wed, Sep 14, 2011 at 14:59, José Francisco Luis Medina wrote:

...
Hello good day my question is this, if I make changes to a package such as FAQ, otrs instantly says the package is improperly installed and recommend reinstalled , just as the automatic support, that I can make my changes may not be taken as error? --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

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DM_Julio Angulo
José Francisco Luis Medina
Michiel Beijen