roles : super-administrator and sub-administrators ?

8 Jul
2008
8 Jul
'08
9:24 a.m.
We want to divide, by services, OTRS gestion and responsability. I tried to apply administrator role to an user : it becomes administrator for all files, groups, users, etc... Is it possible to define a role as a restricted administrator, for a part of files, groups, users... ? By default, there is "Coordinator" : something in config files ?
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Pierrik Le Guennec