Can I install OTRS on Windows with IIS and existing MySQL database
I have a server which already has IIS and MySQL running. I wonder whether I can still install OTRS on it. The admin guide warns that the Win32 installer should only be used 'on Windows systems that don't already have apache2 or another web server and MySQL installed." Wonder whether there is a way to bypass it. I only find an old article for ver 1.3 (http://doc.otrs.org/1.3/en/html/install-win32.html), discussing the Windows installation. FAQ shows nothing. (sigh) _________________________________________________________________ Windows Live™: Keep your life in sync. http://windowslive.com/howitworks?ocid=TXT_TAGLM_WL_t1_allup_howitworks_0120...
Gang Xu wrote:
I have a server which already has IIS and MySQL running. I wonder whether I can still install OTRS on it.
The admin guide warns that the Win32 installer should only be used 'on Windows systems that don't already have apache2 or another web server and MySQL installed." Wonder whether there is a way to bypass it.
I only find an old article for ver 1.3 (http://doc.otrs.org/1.3/en/html/install-win32.html), discussing the Windows installation. FAQ shows nothing. (sigh)
Yes you can but Apache will not start up, you will need to modify the Apache configuration (not sure which directory it is installed to on Windows) and change the port it is running on (as port 80 will be in use by IIS) so you could probably change it to port 81 and then goto http://machinename:81/otrs to access OTRS. Steve -- Steven Carr Senior Network Security Engineer - Khipu Networks Ltd. support@khipu-networks.com - www.khipu-networks.com Secure - Compliant - Infrastructure Registered Office: Fairfax House, 15 Fulwood Place, London WC1V 6AY Registered in England. Company Number 5218573
you can try this (easy way to install)
disable your apache en mysql, backup your apache en mysql folder
remove the original folder
install otrs win32 rpm in the in te same location as apache and mysql was
installed (example : c:/webserver/)
run complete install untill otrs is working
backup this folder
remove the original folder and replace with backup of your apache and mysql
copy the subfolder OTRS from the OTRS backupped folder
install strawberryperl with needed modules, or just copy it from the backup
otrs install
edit the config files in apache (the httpd.conf) with the info you find in
backuped otrs install - otrs - scripts
apache 2 and perl . pm
run apache and mysql, go to localhost/otrs/index.pl or so and watch ;)
2009/1/9 Steven Carr
Gang Xu wrote:
I have a server which already has IIS and MySQL running. I wonder whether I can still install OTRS on it.
The admin guide warns that the Win32 installer should only be used 'on Windows systems that don't already have apache2 or another web server and MySQL installed." Wonder whether there is a way to bypass it.
I only find an old article for ver 1.3 (http://doc.otrs.org/1.3/en/html/install-win32.html), discussing the Windows installation. FAQ shows nothing. (sigh)
Yes you can but Apache will not start up, you will need to modify the Apache configuration (not sure which directory it is installed to on Windows) and change the port it is running on (as port 80 will be in use by IIS) so you could probably change it to port 81 and then goto http://machinename:81/otrs to access OTRS.
Steve
-- Steven Carr Senior Network Security Engineer - Khipu Networks Ltd. support@khipu-networks.com - www.khipu-networks.com Secure - Compliant - Infrastructure
Registered Office: Fairfax House, 15 Fulwood Place, London WC1V 6AY Registered in England. Company Number 5218573
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
i forgot to say :
copy the mysql otrs database to and insert the user in the config of mysql,
but this sounds logic...
2009/1/9 sol sol
you can try this (easy way to install) disable your apache en mysql, backup your apache en mysql folder remove the original folder
install otrs win32 rpm in the in te same location as apache and mysql was installed (example : c:/webserver/) run complete install untill otrs is working backup this folder remove the original folder and replace with backup of your apache and mysql
copy the subfolder OTRS from the OTRS backupped folder
install strawberryperl with needed modules, or just copy it from the backup otrs install
edit the config files in apache (the httpd.conf) with the info you find in backuped otrs install - otrs - scripts apache 2 and perl . pm
run apache and mysql, go to localhost/otrs/index.pl or so and watch ;)
2009/1/9 Steven Carr
Gang Xu wrote:
I have a server which already has IIS and MySQL running. I wonder whether I can still install OTRS on it.
The admin guide warns that the Win32 installer should only be used 'on Windows systems that don't already have apache2 or another web server and MySQL installed." Wonder whether there is a way to bypass it.
I only find an old article for ver 1.3 (http://doc.otrs.org/1.3/en/html/install-win32.html), discussing the Windows installation. FAQ shows nothing. (sigh)
Yes you can but Apache will not start up, you will need to modify the Apache configuration (not sure which directory it is installed to on Windows) and change the port it is running on (as port 80 will be in use by IIS) so you could probably change it to port 81 and then goto http://machinename:81/otrs to access OTRS.
Steve
-- Steven Carr Senior Network Security Engineer - Khipu Networks Ltd. support@khipu-networks.com - www.khipu-networks.com Secure - Compliant - Infrastructure
Registered Office: Fairfax House, 15 Fulwood Place, London WC1V 6AY Registered in England. Company Number 5218573
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
participants (3)
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Gang Xu -
sol sol -
Steven Carr