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Problem with French translation OTRS 2.4

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Jonathan Peyrot

23 Jul 2009 23 Jul '09

11:31 a.m.

Hello, I am working on OTRS in French. There is an error in the language file fr.pm. Indeed the charset is not correct because the file was edited on a mac. So there is two solution : * the first consist to change the line 33 : $Self->{Charset} = ['iso-8859-1', 'iso-8859-15', ]; by that : $Self->{Charset} = ['macroman', , ]; Or to ask Olivier Sallou to save the file in a good charset. I'm waiting for your reply ;-) Sincerely, Jonathan

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osallou

23 Jul 23 Jul

1:16 p.m.

Hi, I have unfortunatly no direct access to the SVN to do so. I did not edit on mac, file has been put by otrs team after I sent an update of the file. I think otrs team made after that a few udpates on file for versioning/history etc... as I only updated the language part (partially). Regards Olivier Jonathan Peyrot a écrit :

Hello,

I am working on OTRS in French.

There is an error in the language file fr.pm. Indeed the charset is not correct because the file was edited on a mac.

So there is two solution : * the first consist to change the line 33 : $Self->{Charset} = ['iso-8859-1', 'iso-8859-15', ]; by that : $Self->{Charset} = ['macroman', , ];

Or to ask Olivier Sallou to save the file in a good charset.

I'm waiting for your reply ;-)

Sincerely, Jonathan

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Mohamed-Amine Kadimi

3:35 p.m.

Hi, I have exactly the same problem just after upgrading from 2.3 to 2.4, but your first solution Jonathan didn't work for me. The only way I can make it work is by copying the 2.3 version of 'fr.pm' to the 2.4 installation. I know it's not a good solution but I prefer a working version of otrs than a most recent one that doesn't work as intended. Any other solution would be of great help for me

Date: Thu, 23 Jul 2009 15:16:43 +0200 From: olivier.sallou@irisa.fr To: jpeyrot@citic74.fr CC: otrs@otrs.org Subject: Re: [otrs] Problem with French translation OTRS 2.4

Hi, I have unfortunatly no direct access to the SVN to do so. I did not edit on mac, file has been put by otrs team after I sent an update of the file. I think otrs team made after that a few udpates on file for versioning/history etc... as I only updated the language part (partially).

Regards

Olivier

Jonathan Peyrot a écrit :

...
Hello,

I am working on OTRS in French.

There is an error in the language file fr.pm. Indeed the charset is not correct because the file was edited on a mac.

So there is two solution : * the first consist to change the line 33 : $Self->{Charset} = ['iso-8859-1', 'iso-8859-15', ]; by that : $Self->{Charset} = ['macroman', , ];

Or to ask Olivier Sallou to save the file in a good charset.

I'm waiting for your reply ;-)

Sincerely, Jonathan

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Michiel Beijen

7:14 p.m.

Hi all, thanks for reporting the issue. I have fixed the file, please find it attached. I do not have CVS access but I filed bug 4043 for it. ( http://bugs.otrs.org/show_bug.cgi?id=4043) I'm pretty sure the gentle people at OTRS will accept this for OTRS 2.4.2. For all you French OTRS 2.4.1 users out there, just fetch the new fr.pm file from the zip attached this email, save it to otrs/Kernel/Language/fr.pm and you'd be good to go! Cordialement, -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl 2009/7/23 Mohamed-Amine Kadimi

Hi,

I have exactly the same problem just after upgrading from 2.3 to 2.4, but your first solution Jonathan didn't work for me. The only way I can make it work is by copying the 2.3 version of 'fr.pm' to the 2.4 installation. I know it's not a good solution but I prefer a working version of otrs than a most recent one that doesn't work as intended.

Any other solution would be of great help for me

...
Date: Thu, 23 Jul 2009 15:16:43 +0200 From: olivier.sallou@irisa.fr To: jpeyrot@citic74.fr CC: otrs@otrs.org Subject: Re: [otrs] Problem with French translation OTRS 2.4

Hi, I have unfortunatly no direct access to the SVN to do so. I did not edit on mac, file has been put by otrs team after I sent an update of the file. I think otrs team made after that a few udpates on file for versioning/history etc... as I only updated the language part (partially).

Regard s

Olivier

Jonathan Peyrot a écrit :

...
Hello,

I am working on OTRS in French.

There is an error in the language file fr.pm. Indeed the charset is not correct because the file was edited on a mac.

So there is two solution : * the first consist to change the line 33 : $Self->{Charset} = ['iso-8859-1', 'iso-8859-15', ]; by that : $Self->{Charset} = ['macroman', , ];

Or to ask Olivier Sallou to save the file in a good charset.

I'm waiting for your reply ;-)

Sincerely, Jonathan

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Martin Edenhofer

24 Jul 24 Jul

5:18 a.m.

Hi, well done Michiel! Thanks for the bug report. It's the only good way to make sure, that this will get changed in next release. :) I updated the source repository, may somebody could verify if the submitted file is correct now? It seems that my mac was the problem before. ;) http://source.otrs.org/viewvc.cgi/otrs/Kernel/Language/fr.pm?revision=1.116&... @Olivier, many thanks for your translation contribution. :) Thanks! -Martin On Jul 23, 2009, at 21:14 , Michiel Beijen wrote:

Hi all,

thanks for reporting the issue. I have fixed the file, please find it attached. I do not have CVS access but I filed bug 4043 for it. (http://bugs.otrs.org/show_bug.cgi?id=4043 ) I'm pretty sure the gentle people at OTRS will accept this for OTRS 2.4.2.

For all you French OTRS 2.4.1 users out there, just fetch the new fr.pm file from the zip attached this email, save it to otrs/Kernel/ Language/fr.pm and you'd be good to go!

Cordialement, -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl

2009/7/23 Mohamed-Amine Kadimi Hi,

I have exactly the same problem just after upgrading from 2.3 to 2.4, but your first solution Jonathan didn't work for me. The only way I can make it work is by copying the 2.3 version of 'fr.pm' to the 2.4 installation. I know it's not a good solution but I prefer a working version of otrs than a most recent one that doesn't work as intended.

Any other solution would be of great help for me

...
Date: Thu, 23 Jul 2009 15:16:43 +0200 From: olivier.sallou@irisa.fr To: jpeyrot@citic74.fr CC: otrs@otrs.org Subject: Re: [otrs] Problem with French translation OTRS 2.4

...
Hi, I have unfortunatly no direct access to the SVN to do so. I did

not edit

...
on mac, file has been put by otrs team after I sent an update of the file. I think otrs team made after that a few udpates on file for versioning/history etc... as I only updated the language part (partially).

Regard s

Olivier

Jonathan Peyrot a écrit :

...
Hello,

I am working on OTRS in French.

There is an error in the language file fr.pm. Indeed the charset is not correct because the file was edited on a mac.

So there is two solution : * the first consist to change the line 33 : $Self->{Charset} = ['iso-8859-1', 'iso-8859-15', ]; by that : $Self->{Charset} = ['macroman', , ];

Or to ask Olivier Sallou to save the file in a good charset.

I'm waiting for your reply ;-)

Sincerely, Jonathan

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Mohamed-Amine Kadimi

8:11 a.m.

Well done guys! The updated file works perfectly. Thanks you all From: me@otrs.com To: otrs@otrs.org Date: Fri, 24 Jul 2009 07:18:15 +0200 Subject: Re: [otrs] Problem with French translation OTRS 2.4 Hi, well done Michiel! Thanks for the bug report. It's the only good way to make sure, that this will get changed in next release. :) I updated the source repository, may somebody could verify if the submitted file is correct now? It seems that my mac was the problem before. ;) http://source.otrs.org/viewvc.cgi/otrs/Kernel/Language/fr.pm?revision=1.116&... @Olivier, many thanks for your translation contribution. :) Thanks! -Martin On Jul 23, 2009, at 21:14 , Michiel Beijen wrote:Hi all, thanks for reporting the issue. I have fixed the file, please find it attached. I do not have CVS access but I filed bug 4043 for it. (http://bugs.otrs.org/show_bug.cgi?id=4043) I'm pretty sure the gentle people at OTRS will accept this for OTRS 2.4.2. For all you French OTRS 2.4.1 users out there, just fetch the new fr.pm file from the zip attached this email, save it to otrs/Kernel/Language/fr.pm and you'd be good to go! Cordialement,-- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl 2009/7/23 Mohamed-Amine Kadimi Hi, I have exactly the same problem just after upgrading from 2.3 to 2.4, but your first solution Jonathan didn't work for me. The only way I can make it work is by copying the 2.3 version of 'fr.pm' to the 2.4 installation. I know it's not a good solution but I prefer a working version of otrs than a most recent one that doesn't work as intended. Any other solution would be of great help for me

Date: Thu, 23 Jul 2009 15:16:43 +0200 From: olivier.sallou@irisa.fr To: jpeyrot@citic74.fr CC: otrs@otrs.org Subject: Re: [otrs] Problem with French translation OTRS 2.4

Hi, I have unfortunatly no direct access to the SVN to do so. I did not edit on mac, file has been put by otrs team after I sent an update of the file. I think otrs team made after that a few udpates on file for versioning/history etc... as I only updated the language part (partially).

Regard s

Olivier

Jonathan Peyrot a écrit :

...
Hello,

I am working on OTRS in French.

There is an error in the language file fr.pm. Indeed the charset is not correct because the file was edited on a mac.

So there is two solution : * the first consist to change the line 33 : $Self->{Charset} = ['iso-8859-1', 'iso-8859-15', ]; by that : $Self->{Charset} = ['macroman', , ];

Or to ask Olivier Sallou to save the file in a good charset.

I'm waiting for your reply ;-)

Sincerely, Jonathan

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Jonathan Peyrot

8:15 a.m.

Hi, I tested the file fr.pm from the CVS, and It works fine !!!! Thanks Martin and Olivier for the translation ;-) Bye Jonathan Martin Edenhofer a écrit :

Hi,

well done Michiel! Thanks for the bug report. It's the only good way to make sure, that this will get changed in next release. :)

I updated the source repository, may somebody could verify if the submitted file is correct now? It seems that my mac was the problem before. ;)

http://source.otrs.org/viewvc.cgi/otrs/Kernel/Language/fr.pm?revision=1.116&... http://source.otrs.org/viewvc.cgi/otrs/Kernel/Language/fr.pm?revision=1.116&...

@Olivier, many thanks for your translation contribution. :)

Thanks!

-Martin

On Jul 23, 2009, at 21:14 , Michiel Beijen wrote:

...
Hi all,

thanks for reporting the issue. I have fixed the file, please find it attached. I do not have CVS access but I filed bug 4043 for it. (http://bugs.otrs.org/show_bug.cgi?id=4043) I'm pretty sure the gentle people at OTRS will accept this for OTRS 2.4.2.

For all you French OTRS 2.4.1 users out there, just fetch the new fr.pm http://fr.pm/ file from the zip attached this email, save it to otrs/Kernel/Language/fr.pm http://fr.pm/ and you'd be good to go!

Cordialement, -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl

2009/7/23 Mohamed-Amine Kadimi mailto:gnu.linux@hotmail.com>

Hi,

I have exactly the same problem just after upgrading from 2.3 to 2.4, but your first solution Jonathan didn't work for me. The only way I can make it work is by copying the 2.3 version of 'fr.pm http://fr.pm' to the 2.4 installation. I know it's not a good solution but I prefer a working version of otrs than a most recent one that doesn't work as intended.

Any other solution would be of great help for me

> Date: Thu, 23 Jul 2009 15:16:43 +0200 > From: olivier.sallou@irisa.fr mailto:olivier.sallou@irisa.fr > To: jpeyrot@citic74.fr mailto:jpeyrot@citic74.fr > CC: otrs@otrs.org mailto:otrs@otrs.org > Subject: Re: [otrs] Problem with French translation OTRS 2.4

> > Hi, > I have unfortunatly no direct access to the SVN to do so. I did not edit > on mac, file has been put by otrs team after I sent an update of the > file. I think otrs team made after that a few udpates on file for > versioning/history etc... as I only updated the language part (partially). > > Regard s > > Olivier > > Jonathan Peyrot a écrit : > > Hello, > > > > I am working on OTRS in French. > > > > There is an error in the language file fr.pm http://fr.pm. > > Indeed the charset is not correct because the file was edited on a mac. > > > > So there is two solution : > > * the first consist to change the line 33 : > > $Self->{Charset} = ['iso-8859-1', 'iso-8859-15', ]; > > by that : > > $Self->{Charset} = ['macroman', , ]; > > > > Or to ask Olivier Sallou to save the file in a good charset. > > > > I'm waiting for your reply ;-) > > > > Sincerely, > > Jonathan

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participants (5)

Jonathan Peyrot
Martin Edenhofer
Michiel Beijen
Mohamed-Amine Kadimi
osallou