Hi, may the logs be with you! Am 20.06.2012 05:56, schrieb sm pm:

Hi,

I am getting this error, when log-on to customer portal

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, root@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

------------------------------------------------------------------------ Apache/2.2.15 (CentOS) Server at 172.16.10.208 Port 80

Any help?

Thanks, SMPM

On Tue, Jun 19, 2012 at 5:30 PM, mailto:otrs-request@otrs.org> wrote:

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Today's Topics:

1. Enable CC ? (Hussein E. Hijazi) 2. Re: Enable CC ? (Ugo Bellavance) 3. Re: Enable CC ? (Hussein E. Hijazi) 4. ticket's moves (louis du Beux) 5. Re: ticket's moves (Bernd Backhaus)

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Message: 1 Date: Mon, 18 Jun 2012 15:36:56 +0000 From: "Hussein E. Hijazi" mailto:hijazihu@grd.msu.edu> Subject: [otrs] Enable CC ? To: "'otrs@otrs.org mailto:otrs@otrs.org'" mailto:otrs@otrs.org> Message-ID:

<302706CF53254345876A47A70BED861D1300AEA8@griffon.grd.msu.edu mailto:302706CF53254345876A47A70BED861D1300AEA8@griffon.grd.msu.edu> Content-Type: text/plain; charset="us-ascii"

Hi

Is it possible for enabling CC'ing when a customer creates a ticket? Sometimes folks are making a ticket and they want other people to know that.

Thanks, Hussein