
17 Mar
2011
17 Mar
'11
3:02 p.m.
Hi We're using ITSMChangeManagement 2.1.1 and we'd like to tweak some notifications. We're particularly interested on sending notifications during the following actions: Update ChangeManager Update ChangeStatus (or ChangeState) Update Start Time and End Time of a Change Update ChangeBuilder But all of this notifications seems to use the same es::Agent::Change::ChangeUpdate body. Is there any way of sending different bodies for each of those notifications? Or is it possible to associate some other bodies like the following ones but being triggered under a different event such as the ones I listed before? es::Agent::Change::ChangeDelete es::Agent::Change::ChangeLinkAdd es::Agent::Change::ChangeLinkDelete Carlos Gallego
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Carlos Andrés Gallego Arboleda