Well I went and downloaded the source and went through the "make" process of: perl Makefile.PL make make test make demo I did all these execept "make install". These 4 tested out fine and I had no issues. when I did the make demo I was able to view the .png it created just fine on my webserver. I'm still curious why CPAN failed to install the modules then. What is your advice? Should I just go ahead and force CPAN to install the modules? thanks marshall -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org]On Behalf Of Martin Edenhofer Sent: Wednesday, June 16, 2004 11:34 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Problem Installing CPAN GD::Text in order to see OTRSGraphs Hi Marshall, there is no error message. :-( I would try to download the GD::Text package from http://search.cpan.org/ and try to install it with the command line. So you should get more details. Maybe a dependency. -Martin On Wed, Jun 16, 2004 at 03:03:02PM -0700, Marshall28 wrote:

This is what I get when trying to install the GD::Text CPAN module in order to get the graphs to work in OTRS. any ideas on what I'm missing or doing wrong?

CPAN: Storable loaded ok Going to read /root/.cpan/Metadata Database was generated on Wed, 16 Jun 2004 08:38:04 GMT Running install for module GD::Text Running make for M/MV/MVERB/GDTextUtil-0.86.tar.gz CPAN: Digest::MD5 loaded ok Checksum for /root/.cpan/sources/authors/id/M/MV/MVERB/GDTextUtil-0.86.tar.gz ok Scanning cache /root/.cpan/build for sizes GDTextUtil-0.86/ GDTextUtil-0.86/Text.pm GDTextUtil-0.86/t/ GDTextUtil-0.86/t/align.t GDTextUtil-0.86/t/lib.pl GDTextUtil-0.86/t/text.t GDTextUtil-0.86/t/wrap.t GDTextUtil-0.86/demo/ GDTextUtil-0.86/demo/GDWrap.pl GDTextUtil-0.86/demo/GDWrap.ref.png GDTextUtil-0.86/MANIFEST GDTextUtil-0.86/Makefile.PL GDTextUtil-0.86/Dustismo_Sans.ttf GDTextUtil-0.86/Text/ GDTextUtil-0.86/Text/Wrap.pm GDTextUtil-0.86/Text/Align.pm GDTextUtil-0.86/Changes GDTextUtil-0.86/Dustismo.LICENSE GDTextUtil-0.86/README Removing previously used /root/.cpan/build/GDTextUtil-0.86

CPAN.pm: Going to build M/MV/MVERB/GDTextUtil-0.86.tar.gz

Checking if your kit is complete... Looks good Writing Makefile for GD::Text -- NOT OK Running make test Can't test without successful make Running make install make had returned bad status, install seems impossible

thanks marshall

_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f|r Ihr OTRS System? => http://www.otrs.de/