I have noticed that the SUSE RPM sets up a /etc/apache2/conf.d/otrs.conf configuration file for Apache. However, this conflicts with the included /opt/otrs/scripts/apache2-httpd.include.conf and we get messages like this when Apache is started: Starting httpd2 (prefork) [Wed Aug 31 11:05:10 2005] [warn] The ScriptAlias directive in /opt/otrs/scripts/apache2-httpd.include.conf at line 6 will probably never match because it overlaps an earlier ScriptAlias. [Wed Aug 31 11:05:10 2005] [warn] The Alias directive in /opt/otrs/scripts/apache2-httpd.include.conf at line 7 will probably never match because it overlaps an earlier Alias. I am wondering what the correct solution is to this issue. Currently, i just rename the /etc/apache2/conf.d/otrs.conf to something like /etc/apache2/conf.d/otrs.conf.invalid and the system continues to function, but I was not sure if that was the correct solution. Cheers, Leah -- Leah Cunningham : d416-585-9971x692 : d416-703-5977 : m416-559-6511 Frauerpower! Co. : www.frauerpower.com : Toronto, ON Canada