CMDB - automatic filling/ Automatische Befüllung
Dear all, Actually, I'm trying to get familiar with OTRS (OTRS:ITSM). I'm looking for a possibility to fill the CMDB automatically (e.g. like OCS) but have only found this option to type in things manually, which is definitely NOT an option for me (too many ci's). If OTRS:ITSM does not support this, is there an interface to other programs? Really looking forward to your answers nele -- Der GMX SmartSurfer hilft bis zu 70% Ihrer Onlinekosten zu sparen! Ideal für Modem und ISDN: http://www.gmx.net/de/go/smartsurfer
Nele Brick wrote:
Actually, I'm trying to get familiar with OTRS (OTRS:ITSM). I'm looking for a possibility to fill the CMDB automatically (e.g. like OCS) but have only found this option to type in things manually, which is definitely NOT an option for me (too many ci's). If OTRS:ITSM does not support this, is there an interface to other programs?
Really looking forward to your answers
You might want to subscribe to the OTRS::ITSM Users mailinglist for questions like these: http://lists.otrs.org/mailman/listinfo/itsm Nils Breunese.
participants (2)
-
Nele Brick -
Nils Breunese (Lemonbit)