The content of the tickets is shown in only one line, but it is saved
including linebreaks in the article-table. A similar case appears when
creating a new ticket via the phone-view. Formatting the content with line
breaks results in only one line.
An example:
<Begin>
This is my
new
message
<End>
results in
<Begin>
This is my new message
<End>
Where is the problem? Is it sth. about rewriting of \n to <br>?
Thanks in advance!
Holger
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Hi Holger, On Tue, Apr 08, 2003 at 12:19:16PM +0200, Holger Latz wrote:
The content of the tickets is shown in only one line, but it is saved including linebreaks in the article-table. A similar case appears when creating a new ticket via the phone-view. Formatting the content with line breaks results in only one line.
An example:
<Begin> This is my
new message <End>
results in
<Begin> This is my new message <End>
Where is the problem? Is it sth. about rewriting of \n to <br>?
The message text is shown 1:1 in <pre></pre>. Tell me more: a) what browser do you use? b) is the same with other browsers? c) if you look in the html source code, are the the 'new lines' missing?
Holger
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "Security is a process, not a product." - Bruce Schneier
Hi Martin, thank you for the quick response! The hint with the <pre> tag was good. It was our failure! One of the developers builds an html-compressor, which was integrated in apache. The result was one line of HTML-Code, so that the <pre> tags have no effect. And now... the tickets can come :) Holger
The message text is shown 1:1 in <pre></pre>.
Tell me more:
a) what browser do you use? b) is the same with other browsers? c) if you look in the html source code, are the the 'new lines' missing?
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participants (2)
-
Holger Latz -
Martin Edenhofer