RE: [otrs] Question About Vhosts and Email.
Is there an MX record setup for prime.gushi.org? - Pete McDonnell Manager, Technical Services Hip Interactive
-----Original Message----- From: Dan Mahoney, System Admin [mailto:danm@prime.gushi.org] Sent: Tuesday, February 22, 2005 3:12 PM To: otrs@otrs.org Subject: [otrs] Question About Vhosts and Email.
Hey all, quick q....
I've got my otrs address set up as "support@prime.gushi.org" for all emails, but my FQDN in Config.pm is "support.gushi.org" (because that's my web url for OTRS, prime.gushi.org is the actual server)
Basically what happens is I get tickets coming from otrs@support.gushi.org, and when I reply, they bounce. My pop3 postmaster address is support@prime.gushi.org.
Where do I change the address for the notification master?
If it's FQDN, how do I change this so that the web-url in all the tickets is still "support.gushi.org"
-Dan Mahoney
--
"It's three o'clock in the morning. It's too late for 'oops'. After Locate Updates, don't even go there."
-Paul Baecker January 3, 2k Indeed, sometime after 3AM
--------Dan Mahoney-------- Techie, Sysadmin, WebGeek Gushi on efnet/undernet IRC ICQ: 13735144 AIM: LarpGM Site: http://www.gushi.org ---------------------------
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
On Tue, 22 Feb 2005, Pete McDonnell wrote:
Is there an MX record setup for prime.gushi.org?
Of course. And an A record. My problem is that the notification master is still sending out tickets with an OTRS@support.gushi.org addy, not support@prime.gushi.org. I want it to be support@prime.gushi.org, but can't find where to set it. If you want to have a login to my otrs to check, let me know. That's the only address I see on my queues, but tickets still go out from otrs@prime -Dan
- Pete McDonnell Manager, Technical Services Hip Interactive
-----Original Message----- From: Dan Mahoney, System Admin [mailto:danm@prime.gushi.org] Sent: Tuesday, February 22, 2005 3:12 PM To: otrs@otrs.org Subject: [otrs] Question About Vhosts and Email.
Hey all, quick q....
I've got my otrs address set up as "support@prime.gushi.org" for all emails, but my FQDN in Config.pm is "support.gushi.org" (because that's my web url for OTRS, prime.gushi.org is the actual server)
Basically what happens is I get tickets coming from otrs@support.gushi.org, and when I reply, they bounce. My pop3 postmaster address is support@prime.gushi.org.
Where do I change the address for the notification master?
If it's FQDN, how do I change this so that the web-url in all the tickets is still "support.gushi.org"
-Dan Mahoney
--
"It's three o'clock in the morning. It's too late for 'oops'. After Locate Updates, don't even go there."
-Paul Baecker January 3, 2k Indeed, sometime after 3AM
--------Dan Mahoney-------- Techie, Sysadmin, WebGeek Gushi on efnet/undernet IRC ICQ: 13735144 AIM: LarpGM Site: http://www.gushi.org ---------------------------
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System?
-- "That just erased my whole stereotype that british men are smart..." -SK, April 6, 2K, about 3PM --------Dan Mahoney-------- Techie, Sysadmin, WebGeek Gushi on efnet/undernet IRC ICQ: 13735144 AIM: LarpGM Site: http://www.gushi.org ---------------------------
participants (2)
-
Dan Mahoney, System Admin -
Pete McDonnell