Hi, we get mails like this: [: 200505040000026] Neues Ticket! (test) Hi Christophe, es ist ein neues Ticket in ""! test schrieb: <snip>

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test

<snip> http://xxxxxx.de/otrs/index.pl?Action=AgentZoom&TicketID= Dein OTRS Benachrichtigungs-Master like the the links are useless. I got this in Config.pm $Self->{'Ticket::Hook'} = 'Ticket#'; $Self->{'Ticket::HookDivider'} = ''; any ideas ? thx alot