This is the account the the OTRS system uses to check its email from your mail server. It might be a good idea for you to take some basic networking courses before attempting to set up this system. See the following link http://en.wikipedia.org/wiki/Post_Office_Protocol _____ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Ramziddin Artykov Sent: Saturday, February 03, 2007 6:45 AM To: otrs@otrs.org Subject: [otrs] Help on POP3 account Hi What is a pop3 account and how to work with that? What should i enter for host? I just couldn't understand this. Regards Ramziddin