Create a generic agent and specify Junk as the queue and delete as the action. You can schedule it to run every weekend or every night. Regards, Umberto On 8/16/06, Graham Leggett wrote:

Hi all,

I have a lot of tickets in the Junk queue, which is currently taking up an enormous amount of space in my database.

What is the recommended way of purging all data in this queue?

Regards, Graham --

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