Juan, Please upgrade or downgrade your PDF::API2 module to a version that does not suffer from this bug. See also: http://www.mail-archive.com/otrs@otrs.org/msg25220.html Kind regards, -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Mon, Jun 22, 2009 at 16:53, Juan Ferreyra wrote:

Hi, My generated PDFs have all the text with a very big separation between each character (something like "T   i   c   k   e   t       s    e    a  r    c  h  ..."). With the online demo version it works fine. Have I some bad configuration or maybe a missing font? Need help. Juan Ferreyra --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

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How can I print my freetext fields or export them to PDF? How can I configure the columns I want to show/hide in ticket reports? (search print option) We created a customized "Category" list, and we can create tickets, search, filter, generate stats with this new field but cannot export to PDF or print it, only export it as CSV. Juan Ferreyra