
Hello, Our otrs-3.0.6 stat gd graphs does not show unicode simbols (lithuanian) correctly. Print format works as expected - everything is fine. I have tried to search google and found old bug: http://lists.otrs.org/pipermail/otrs/2006-January/010001.html But this bug is fixed already. Any suggestions, how to fix unicode in gd graphs? Thank You. -- mv

On Tue, Apr 12, 2011 at 2:18 PM, Marius Vaitiekunas
Hello,
Our otrs-3.0.6 stat gd graphs does not show unicode simbols (lithuanian) correctly. Print format works as expected - everything is fine. I have tried to search google and found old bug: http://lists.otrs.org/pipermail/otrs/2006-January/010001.html But this bug is fixed already.
Any suggestions, how to fix unicode in gd graphs? Thank You.
Any update? :)

Hi Marius,
we had a while ago a report from a Persian OTRS user who experienced
the same issue. I then investigated it a bit and apparently it is an
issue with the GD lib; it's not something we can easily fix on the
OTRS side.
See for more details this bug report;
http://bugs.otrs.org/show_bug.cgi?id=3804
Theoretically it would be possible to build in Unicode font support in
GD; this would probably be a lot of effort. Obviously we would be able
and willing to support you with that, if you would be interested; but
you would probably be better off using a different statistics
generator such as JasperReports (or maybe even just MS Excel or
LibreOffice Calc) and hook that up to OTRS and use it to generate your
bar and pie charts.
--
Mike
On Tue, Apr 12, 2011 at 1:18 PM, Marius Vaitiekunas
Hello,
Our otrs-3.0.6 stat gd graphs does not show unicode simbols (lithuanian) correctly. Print format works as expected - everything is fine. I have tried to search google and found old bug: http://lists.otrs.org/pipermail/otrs/2006-January/010001.html But this bug is fixed already.
Any suggestions, how to fix unicode in gd graphs? Thank You. -- mv --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
participants (2)
-
Marius Vaitiekunas
-
Michiel Beijen