Make Agent Select Note Type

Greetings, Is it possible to make an Agent make a selection of a note-type (internal or external) before submitting the note? I would like to force the Agent to consciously make a decision between the internal or external before submitting the note. If this isn't possible, where is the appropriate place to request this type of feature for future releases? TIA, Craig
~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~> Craig Meirick, Help Desk/PC Support Northeast Iowa Community College -- http://www.nicc.edu <~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<

Craig Meirick wrote:
If this isn't possible, where is the appropriate place to request this type of feature for future releases?
There is a link to http://bugs.otrs.org/ on the OTRS homepage. Nils Breunese.
participants (2)
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Craig Meirick
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Nils Breunese (Lemonbit)