Add template list to OutputFilterTextURL after upgrade to OTRS 3.1.6 from 3.0.11
We've completed a successful upgrade to OTRS 3.1.6 but now have the error below repeatedly logged to /var/log/messages Jun 11 11:32:40 zaphod OTRS-CGI-10[18479]: [Notice][Kernel::Output::HTML::Layout::Ascii2Html] Please add a template list to output filter Kernel::Output::HTML::OutputFilterTextURL to improve performance. Use ALL if OutputFilter should modify all templates of the system (deprecated). I've searched everywhere for how to do what is suggested, OTRS website, both Dev and Admin manuals. But can't discover how to do what it suggests. The closest I can find is Frontend::Output::FilterText###AAAURL in Framework -> Core::Web in Sysconfig but doesn't seem to have anything to do with templates. In fact, I don't even know what a Template in OTRS context is! Can someone point me in the right direction? TIA, Mark. Netmania IT Limited Registered in England No: 4039293 Registered Office: The Stables, Elmhurst Business Park, Elmhurst, Lichfield, Staffordshire, UK, WS13 8EX VAT Reg No: 765 6677 74 This electronic message contains information from Netmania IT Ltd which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or email (to the number or address above) immediately. Activity and use of the Netmania IT Ltd's email system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes. -- Scanned by iCritical.
Hi Mark, this is a bug, and it is already fixed: http://bugs.otrs.org/show_bug.cgi?id=8543. If you don't want to patch your system, you can ignore the messages for now and upgrade to OTRS 3.1.7 when it is available. Regards, mg Am 11.06.12 14:39, schrieb Mark Dissington:
We've completed a successful upgrade to OTRS 3.1.6 but now have the error below repeatedly logged to /var/log/messages
Jun 11 11:32:40 zaphod OTRS-CGI-10[18479]: [Notice][Kernel::Output::HTML::Layout::Ascii2Html] Please add a template list to output filter Kernel::Output::HTML::OutputFilterTextURL to improve performance. Use ALL if OutputFilter should modify all templates of the system (deprecated).
I've searched everywhere for how to do what is suggested, OTRS website, both Dev and Admin manuals. But can't discover how to do what it suggests. The closest I can find is Frontend::Output::FilterText###AAAURL in Framework -> Core::Web in Sysconfig but doesn't seem to have anything to do with templates. In fact, I don't even know what a Template in OTRS context is!
Can someone point me in the right direction?
TIA, Mark.
Netmania IT Limited Registered in England No: 4039293 Registered Office: The Stables, Elmhurst Business Park, Elmhurst, Lichfield, Staffordshire, UK, WS13 8EX VAT Reg No: 765 6677 74
This electronic message contains information from Netmania IT Ltd which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or email (to the number or address above) immediately.
Activity and use of the Netmania IT Ltd's email system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.
-- Scanned by iCritical.
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Mark Dissington -
Martin Gruner