I am ready to setup a smart relay host, but I am unsure of where to put in the lines in the config.pm, or do i need to put them elsewhere? Everytime I put them in the /etc/otrs/Kernel/Config.pm it gives me this error: Starting web server (apache2)...[Sun Jul 22 20:25:56 2007] [warn] Useless use of AllowOverride in line 22. failed! Canb someone please help? We are wanting to go live with this soon. Andrew Meyer Unix Systems Analyst Precision Practice Management 1300 Hampton Ave. Ste. 200 314-787-0681 x39 314-565-0868 (cell)