Actually I haven't tried. Right now I am running 1.2.3. I guess I will try upgrading. Is there any issues with 1.3 beta3? Or does anyone else have any possible solutions? -----Original Message----- From: Martin Edenhofer [mailto:me@otrs.de] Sent: Thursday, August 26, 2004 4:30 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] agent notification (SMTP sending mail) problem Hi Paul, On Wed, Aug 25, 2004 at 04:30:39PM -0400, Paul Fahy wrote:

I am using SMTP to send mail in OTRS. If you go into compose mail, and send an email, it works fine. But notifications to the agent if a ticket is created or replied to do not work. In the system log, it says: Can't send to: pfahy@paradiesanalytics.com! Enable debug for more info!

I can't figure out this problem. Everything seems to be setup correctly. Please let me know if you have any idea.

What version do you use? Is is workling wint OTRS 1.3 beta3? Thanks for feedback!

Thanks, Paul

Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication! _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f|r Ihr OTRS System? => http://www.otrs.de/