RE: [otrs] How do I view the graphs on the Stats link?

Put in your Apache cronjobs to have the stats generated each day. See Chapter 13 of the OTRS manual for more explanation on the different default cronjobs available. Regards, Met vriendelijke groet, Martijn Lohmeijer Applicatiemanager Sogeti Sogeti Nederland B.V. T: (020) 660 66 00 + nakiesnummer 5263 E: martijn.lohmeijer@sogeti.nl W: http://www.sogeti.nl -----Oorspronkelijk bericht----- Van: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Namens Marshall28 Verzonden: woensdag 16 juni 2004 1:28 Aan: User questions and discussions about OTRS. Onderwerp: RE: [otrs] How do I view the graphs on the Stats link? so what do I do with the mkstats.pl? Do I execute this? what should I do to get it to display the graphs? thanks marshall -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org]On Behalf Of Markus Ruecker Sent: Tuesday, June 15, 2004 2:05 AM To: 'User questions and discussions about OTRS.' Subject: RE: [otrs] How do I view the graphs on the Stats link? Hi Marshall,
I see graphs at the bottom but am not sure how to create them
The Graphs are created from the script bin/MkStats.pl.
or view them. any ideas here?
Any user who is member of the stats group can view the stats! Regards, Markus Ruecker -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication! _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/

Are you talking about making these cronjobs run as the apache user, or having the apache daemon run it's own cronjob to update the stats via this: "50 23 * * * $HOME/bin/mkStats.pl >> /dev/null"? I didn't know that the apache daemon could execute it's own cronjobs if the later is the case. thanks marshall -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org]On Behalf Of Lohmeijer, Martijn Sent: Wednesday, June 16, 2004 12:50 AM To: User questions and discussions about OTRS. Subject: RE: [otrs] How do I view the graphs on the Stats link? Put in your Apache cronjobs to have the stats generated each day. See Chapter 13 of the OTRS manual for more explanation on the different default cronjobs available. Regards, Met vriendelijke groet, Martijn Lohmeijer Applicatiemanager Sogeti Sogeti Nederland B.V. T: (020) 660 66 00 + nakiesnummer 5263 E: martijn.lohmeijer@sogeti.nl W: http://www.sogeti.nl -----Oorspronkelijk bericht----- Van: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Namens Marshall28 Verzonden: woensdag 16 juni 2004 1:28 Aan: User questions and discussions about OTRS. Onderwerp: RE: [otrs] How do I view the graphs on the Stats link? so what do I do with the mkstats.pl? Do I execute this? what should I do to get it to display the graphs? thanks marshall -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org]On Behalf Of Markus Ruecker Sent: Tuesday, June 15, 2004 2:05 AM To: 'User questions and discussions about OTRS.' Subject: RE: [otrs] How do I view the graphs on the Stats link? Hi Marshall,
I see graphs at the bottom but am not sure how to create them
The Graphs are created from the script bin/MkStats.pl.
or view them. any ideas here?
Any user who is member of the stats group can view the stats! Regards, Markus Ruecker -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication! _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? =http://www.otrs.de/
participants (2)
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Lohmeijer, Martijn
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Marshall28