Hello, As far as I know, it's a feature that will be present on v2.0. In "doc/TODO": [...] - prevent unauthorized person submit ticket via email via PostMaster*.pl [...] Bye! On 9 Apr 2005 at 4:49, Roberto Giana wrote:

Hi

I'm using OTRS 1.3.2.

Is there a way to lock down the e-mail interface, so that only e-mails of registered and valid customers will open a ticket?

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Best regards Roberto

--- Victor R. Rodriguez Departamento de Sistemas Valoraciones del Mediterraneo, S.A. ---