You can log into the customer interface via the http://yourwebserver/otrspath/customer.pl (instead of index.pl) I'm not sure about deleting users.. I'm sure you could delete them from the user table in mysql if you really needed it deleted. Wes -----Original Message----- From: Tony Law [mailto:law@omaha.org] Sent: Tuesday, October 14, 2003 12:19 PM To: OTRS (otrs@otrs.org) Subject: [otrs] 2 questions My sys admin has set up OTRS on our system and I am "playing" with it to test it out. I have 2 questions about the system that I can not figure out. 1) How do I delete users? I have created a User and two Customer Users and have found no way of removing them from the system. 2) How do I log in as a Customer User? I created two Customer Users and gave them each a user name, first and last name, login, password, e-mail and customerid. When I try to log in, it tells me "Login failed! Your username or password was entered incorrectly." I'm pretty sure I'm typing it correctly. Tony Law Technical Coordinator law@omaha.org Careerlink.com, the easiest way to find the right candidate _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/