Hello, we are generating tickets utilizing soap and we would like automatically set watcher for certain type of tickets on designated agents. I looked around and found this reference in API manual: TicketWatchSubscribe() to subscribe a ticket to watch it my $Success = $TicketObject->TicketWatchSubscribe( TicketID => 111, WatchUserID => 123, UserID => 123, ); I understand how this works, but I cant figure out how to call this through soap. Any suggestions? WIth regards Branislav Brna