Hi, done the Win32 install, whenever I try to create a new user, or reply to a ticket, i get the following error: Server error! The server encountered an internal error and was unable to complete your request. Error message: connection failed at C:/otrs/otrs//Kernel/System/CheckItem.pm line 68 If you think this is a server error, please contact the webmaster. Error 500 localhost 21/04/2005 13:29:21 Apache/2.0.47 (Win32) mod_perl/1.99_10-dev Perl/v5.8.0 mod_ssl/2.0.47 OpenSSL/0.9.7b PHP/4.3.3 Any ideas? Thnx