Hi, we have an existing freeradius setup for customer authentification. Now we'd like to integrate OTRS. Users now can authenticate (against freeradius), but they can't log in to OTRS because they are rejected with the message "Panic! No UserData!!!". Is there any possibility to get OTRS to automatically setup the user data in the MySQL database on first login if they don't exist? Best regards Jan Rieger -- Systemhaus Klaus Sommerfeld Rathenaustrasse 16 D-99085 Erfurt Telefon: +49-361-6534037 Telefax: +49-361-6534038