Time accounting module
Hi, is anybody here who has expience with the "time accounting" module? I'm testing the time accounting module (V.1.2.1) with OTRS V. 2.3.2 and I want to change the period the module calculates/reports the worked hours in a month. A regulary "working month" starts on the first an ends at the 30./31. - right? ;-) We have a different period calculation starting the 15th of every month until the 14th of the next month. Is there a way to tell the module to disply the reports this way? I also have problems to tell the system to handle part-time jobs. When sombody is not working a day or two (because he has only to work 3 or 4 days a week), the system always asks for the missing times for that days. The same for holidays. The only way ist to set the one ill for that day - but this is no good solution. Any ideas? Thanks! Regards, Ivan
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Ivan De Masi Sent: woensdag 10 juni 2009 09:33 To: User questions and discussions about OTRS. Subject: [otrs] Time accounting module
Hi,
is anybody here who has expience with the "time accounting" module?
I'm testing the time accounting module (V.1.2.1) with OTRS V. 2.3.2 and I want to change the period the module calculates/reports the worked hours in a month. A regulary "working month" starts on the first an ends at the 30./31.
Ivan, As for your second problem, 3 & 4 day working weeks are pretty common in the Netherlands :-) We have created a project code 'Internal n.w. - Parttime Absence' (n.w.=Non Working). (We had a manager who always liked to have everybody end up with 40 hours a week on the sheets so he could tell the real exceptions). This way you can also tell when the PT is used. For your first question, I have not gone that far into it yet. Sorry. gr, Frans -
right? ;-) We have a different period calculation starting the 15th of every month until the 14th of the next month. Is there a way to tell the module to disply the reports this way?
I also have problems to tell the system to handle part-time jobs. When sombody is not working a day or two (because he has only to work 3 or 4 days a week), the system always asks for the missing times for that days. The same for holidays. The only way ist to set the one ill for that day - but this is no good solution.
Any ideas?
Thanks!
Regards, Ivan --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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Frans Stekelenburg schrieb:
Ivan,
As for your second problem, 3 & 4 day working weeks are pretty common in the Netherlands :-) We have created a project code 'Internal n.w. - Parttime Absence' (n.w.=Non Working). (We had a manager who always liked to have everybody end up with 40 hours a week on the sheets so he could tell the real exceptions). This way you can also tell when the PT is used.
For your first question, I have not gone that far into it yet. Sorry.
gr, Frans
Hi Frans, so if I get you right, you defined a project for absence and people working only 3 days feed the system with absence hours/days for the rest of the week on that project? Regards, Ivan
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Ivan De Masi Sent: woensdag 10 juni 2009 09:33 To: User questions and discussions about OTRS. Subject: [otrs] Time accounting module
Hi,
is anybody here who has expience with the "time accounting" module?
I'm testing the time accounting module (V.1.2.1) with OTRS V. 2.3.2 and I want to change the period the module calculates/reports the worked hours in a month. A regulary "working month" starts on the first an ends at the 30./31.
right? ;-) We have a different period calculation starting the 15th of every month until the 14th of the next month. Is there a way to tell the module to disply the reports this way?
I also have problems to tell the system to handle part-time jobs. When sombody is not working a day or two (because he has only to work 3 or 4 days a week), the system always asks for the missing times for that days. The same for holidays. The only way ist to set the one ill for that day - but this is no good solution.
Any ideas?
Thanks!
Regards, Ivan --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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Exactly. (looks like : ) Kind regards, Frans Stekelenburg NetDialog Service Center +31 30 789 3636 www.netdialog.eu
Hi Frans,
so if I get you right, you defined a project for absence and people
working only 3 days feed the system with absence hours/days for the
rest
of the week on that project?
Regards,
Ivan
is there no other approach? I mean this is somewhat "ugly", because worked hours, vacancies etc. are not correct then. Is it possible to add another flag (like ill, vacancy) for "absent, part-time"?? so no ours are calculated... thanks for any hints! Am 10.06.2009 um 15:13 schrieb Frans Stekelenburg:
Exactly.
(looks like :
) Kind regards,
Frans Stekelenburg NetDialog Service Center
+31 30 789 3636 www.netdialog.eu
Hi Frans,
so if I get you right, you defined a project for absence and people working only 3 days feed the system with absence hours/days for the rest of the week on that project?
Regards, Ivan
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------------------------------------------------------------------------- professional services for the open source eLearning system OLAT hosting - operating - support - java development - consulting ------------------------------------------------------------------------- frentix GmbH Roman Haag, Entwickler Zähringerstrasse 26 CH-8001 Zürich, Switzerland tel://+41-43-544-0949 http://www.frentix.com skype://thetoaster4001 -------------------------------------------------------------------------
Roman Haag schrieb:
is there no other approach? I mean this is somewhat "ugly", because worked hours, vacancies etc. are not correct then. Is it possible to add another flag (like ill, vacancy) for "absent, part-time"?? so no ours are calculated...
thanks for any hints!
Hi, thanks Frans for that hint - that's sure a "workaroud" to handle the situation. Better then nothing! I share Romans point of view that (for the future) another solution to clearly handle these things. As I told I work with time accounting V.1.2.1 and with OTRS V. 2.3.2. There is a update for the time occounting module V.1.3.1, but OTRS 2.3.4 is needed, so some work to get the latest version running. Maybe the latest version solves this problem?! Regards, Ivan
Am 10.06.2009 um 15:13 schrieb Frans Stekelenburg:
Exactly.
(looks like :
) Kind regards,
Frans Stekelenburg NetDialog Service Center
+31 30 789 3636 www.netdialog.eu http://www.netdialog.eu
Hi Frans,
so if I get you right, you defined a project for absence and people working only 3 days feed the system with absence hours/days for the rest of the week on that project?
Regards, Ivan
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------------------------------------------------------------------------- professional services for the open source eLearning system OLAT hosting - operating - support - java development - consulting ------------------------------------------------------------------------- frentix GmbH Roman Haag, Entwickler Zähringerstrasse 26 CH-8001 Zürich, Switzerland
tel://+41-43-544-0949 http://www.frentix.com skype://thetoaster4001 -------------------------------------------------------------------------
------------------------------------------------------------------------
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participants (3)
-
Frans Stekelenburg -
Ivan De Masi -
Roman Haag