27 Apr
2007
27 Apr
'07
5:02 p.m.
Hi people, There is a way to close automaticly the tickets that have some number of days old? Thank's in advance PSC __________________________________________________ Correo Yahoo! Espacio para todos tus mensajes, antivirus y antispam ¡gratis! Regístrate ya - http://correo.espanol.yahoo.com/
27 Apr
27 Apr
5:13 p.m.
Plinio Jose Sosa Chagoyan wrote:
There is a way to close automaticly the tickets that have some number of days old?
You can set tickets to close at a specified time or create a GenericAgent job that does this: <http://doc.otrs.org/2.1/en/html/ x1095.html> Nils Breunese.
6657
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6657
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Nils Breunese (Lemonbit) -
Plinio Jose Sosa Chagoyan