Hi, everyone is here is receiving notifications from our test-system and i dont know exactly how to stop it... I searched the documentation and found this : Use $OTRS_HOME/bin/Cron.sh {start|stop|restart} to start or stop this cronjobs from $OTRS_HOME/var/cron/* (.dist will be ignored). How does this work ? Cron.sh tells me : Run this script just as OTRS user! Or use 'Cron.sh {start|stop|restart} OTRS_USER'! Thanks to everyone answering my dumb questions :) mfg Dennis
Don't really understand what you want... If you want to stop the cronjobs... su -l otrs ./bin/Cron.sh stop If you want to stop webaccess to otrs you can always stop httpd as root with: /etc/rc.d/init.d/httpd stop *** if you have other sites running on this http server... You won't want to do that :)*** If you want just to stop notifications, configure per user notifications on the admin web interface. Well, hope it helps. DC -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Dennis.Buehring@net-and-works.de Sent: quarta-feira, 27 de Agosto de 2003 12:17 To: otrs@otrs.org Subject: [otrs] How to stop notifications ? Hi, everyone is here is receiving notifications from our test-system and i dont know exactly how to stop it... I searched the documentation and found this : Use $OTRS_HOME/bin/Cron.sh {start|stop|restart} to start or stop this cronjobs from $OTRS_HOME/var/cron/* (.dist will be ignored). How does this work ? Cron.sh tells me : Run this script just as OTRS user! Or use 'Cron.sh {start|stop|restart} OTRS_USER'! Thanks to everyone answering my dumb questions :) mfg Dennis _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
is it because they keep recieving the same notifications?
I have experienced that too, but that was due to a mail that was stuck in
the system, and then otrs kept retrieving the same mails over and over
again.
Look in your crontab for the OTRS-user, and then run that script called
PostmasterPOP3.pm (i think that's the name). Then you'll get an errormessage
if it's due to the mail being stuck. From that you should be able to
retrieve what mail is causing all the problems, and remove that one.
Med venlig hilsen / Best regards
Anders Hinding
----- Original Message -----
From:
Hi,
everyone is here is receiving notifications from our test-system and i dont know exactly how to stop it...
I searched the documentation and found this : Use $OTRS_HOME/bin/Cron.sh {start|stop|restart} to start or stop this cronjobs from $OTRS_HOME/var/cron/* (.dist will be ignored).
How does this work ?
Cron.sh tells me : Run this script just as OTRS user! Or use 'Cron.sh {start|stop|restart} OTRS_USER'!
Thanks to everyone answering my dumb questions :)
mfg Dennis
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participants (3)
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Anders Hinding -
Dennis.Buehring＠net-and-works.de -
Duarte Cordeiro