using OTRS with a more advance auto-Response?
5 Mar
2004
5 Mar
'04
12:52 a.m.
Did anyone of you know if there is a way to have an autoresponse that would allow to analyse the constext of the e-mail. Im thinking something like weka3 (data mining) tool? Francois Lambert COO Atelka Inc. Tel. : 514-448-4905 #2200 Cel. : 514-570-4797
5 Mar
5 Mar
8:36 p.m.
On Friday, March 05, 2004 1:52 AM
Francois Lambert
Did anyone of you know if there is a way to have an autoresponse that would allow to analyse the constext of the e-mail.
Currently, Auto-Responses are static. You might add some sort of intelligence by using the Postmaster Filter modules or procmail beforehand, or both. hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
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Francois Lambert -
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