
Hello, I have in a queue 189 tickets with the same subject and when I'm searching for them, I can find only 80 (OTRS 1.0 RC3) or 120 (OTRS 0.5 BETA8). How can I find all tickets? Greetings Thomas

Hi Thomas, On Sat, Feb 08, 2003 at 09:41:43PM +0100, Thomas Schuettler wrote:
I have in a queue 189 tickets with the same subject and when I'm searching for them, I can find only 80 (OTRS 1.0 RC3) or 120 (OTRS 0.5 BETA8). How can I find all tickets?
There is a limit of max. searched tickets (DOS!). You can change it with: Kernel/Config.pm [...] # default limit for Tn search $Self->{SearchLimitTn} = 80; # default limit for Txt search $Self->{SearchLimitTxt} = 80; [...]
Thomas
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- nohl: 9:40pm up 108 days, 17 min, 6 users, load average: 0.46, 0.31, 0.21
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Martin Edenhofer
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Thomas Schuettler