Hi Siva Prasad,

I have OTRS 2.4.7 please let me know how can i configure webmail on OTRS.

...once Webmail is installed an agent user needs to configure his/her webmail related settings (IMAP-host, user and password) in his/her personal preferences. regards, Torsten Thau -- ** Besuchen Sie uns auf dem LinuxTag in Berlin ** ** vom 9. - 12. Juni, Stand 110 in Halle 7.2A** Torsten Thau, Dipl. Inform. c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz phone: +49 371 5347 623 cell: +49 176 66 680 680 personal pgp-key: 0x93E0A174 fax: +49 371 5347 625 http://www.cape-it.de