Hi all, Can anyone maybe point me in the right direction here. It seems like the cron job that is supposed to fetch the mail from the postmaster account is not running automatically. I am using OTRS 2.3.1 with ITSM 1.2.1 on a Windows 2003 server. Any advise will be creatly appreciated. Regards, Pieter On 18-Aug-08, at 6:27 PM, Pieter de Vries wrote: Thanks, I had a look at the post. However, the fetch mail does not seem to work at all. Unless I run it manually by clicking on "Run now!" it never fetches the email from the pop3 account. Any suggestions? Pieter On 18-Aug-08, at 5:28 PM, Nils Breunese (Lemonbit) wrote: Pieter de Vries wrote:

I have setup the Postmaster Mail Account and tested it by sending email to it. Works fine if I click on "Run Now!". My question is however, how often does it check for new mail and can this setting be changed so it looks more often?

http://lists.otrs.org/pipermail/otrs/2008-July/024095.html Nils Breunese. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/