Hello, How are you sending mails? Maybe they are stuck on your mail server or on the local sendmail queue -> http://doc.otrs.org/1.3/en/html/sending-email.html Or maybe they are not even sent! Umm... take a look at the OTRS log (syslog by default). And set up cron jobs! -> http://doc.otrs.org/1.3/en/html/cronjob.html Bye! On 11 Mar 2005 at 15:41, Dave Cramer wrote:

Hi,

I've set up notifications but they aren't being sent. Can someone point me to where to look to debug ?

I've enabled them for my queue already.

Dave

-- Dave Cramer http://www.postgresintl.com 519 939 0336 ICQ#14675561

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