RE: [otrs] Access to FAQ after migrating
I think you have to wait 1 or 2 days: then the official stable 2.1 release comes out.... -----Oorspronkelijk bericht----- Van: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Namens Eric Boudrand Verzonden: dinsdag 3 oktober 2006 15:37 Aan: otrs@otrs.org Onderwerp: [otrs] Access to FAQ after migrating Hello, I have moved OTRS from : - a Windows box to a Linux box - release 2.0.4 to 2.1.0 beta 2 - MySQL 4.0 to MySQL 4.1 (<= issue with unicode encoding data, but solved) The result is quite OK except the fact agents cannot access to internal FAQ. They still have the right to do it but icon is not diplayed in the agent interface. Is there something new with release 3.1.0 concerning FAQ ? I would like to install application with Package Manager, but applications are only available for framework 2.0. Where can I find 2.1 framework applications ? Regards. Eric Boudrand ___________________________________________________________________________ Découvrez un nouveau moyen de poser toutes vos questions quel que soit le sujet ! Yahoo! Questions/Réponses pour partager vos connaissances, vos opinions et vos expériences. http://fr.answers.yahoo.com _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
I think that too. I am waiting for this release before real upgrade. Right
now, I am testing migration. My question remains
Eric
--- Peter van Beugen
I think you have to wait 1 or 2 days: then the official stable 2.1 release comes out....
-----Oorspronkelijk bericht----- Van: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Namens Eric Boudrand Verzonden: dinsdag 3 oktober 2006 15:37 Aan: otrs@otrs.org Onderwerp: [otrs] Access to FAQ after migrating
Hello,
I have moved OTRS from : - a Windows box to a Linux box - release 2.0.4 to 2.1.0 beta 2 - MySQL 4.0 to MySQL 4.1 (<= issue with unicode encoding data, but solved)
The result is quite OK except the fact agents cannot access to internal FAQ. They still have the right to do it but icon is not diplayed in the agent interface. Is there something new with release 3.1.0 concerning FAQ ?
I would like to install application with Package Manager, but applications are only available for framework 2.0. Where can I find 2.1 framework applications ?
Regards.
Eric Boudrand
___________________________________________________________________________
Découvrez un nouveau moyen de poser toutes vos questions quel que soit le sujet ! Yahoo! Questions/Réponses pour partager vos connaissances, vos opinions et vos expériences. http://fr.answers.yahoo.com
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participants (2)
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Eric Boudrand -
Peter van Beugen