what is TicketFreeText1::Link?
I wonder what the function of TicketFreeText1:: Link in the SysConfig, I'm working with FreeTexts and I need them the most benefit from this feature.
Hi José, This function is magically changing the value of FreeText1 from just text into a hyper link with the given URL. Just setup as third party ticket number field, the number is a link pointing to the webpage of the other system. Example normal: FreeKey1 : FreeText1 Bug number: arij54321 Example with link: FreeKey1 : FreeText1 Bug number: http://my-other-sytem.com/search/arij54321 On 18.10.2010, at 16:11, José Luis wrote:
I wonder what the function of TicketFreeText1:: Link in the SysConfig, I'm working with FreeTexts and I need them the most benefit from this feature.
Cheers, Nils — Nils Leideck Senior Consultant http://webint.cryptonode.de / a Fractal project
oh thank you Nils!! it's a useful function!! I will try to implement! Nils Leideck - ITSM escribió:
Hi José,
This function is magically changing the value of FreeText1 from just text into a hyper link with the given URL. Just setup as third party ticket number field, the number is a link pointing to the webpage of the other system.
Example normal:
FreeKey1 : FreeText1 Bug number: arij54321
Example with link:
FreeKey1 : FreeText1 Bug number: http://my-other-sytem.com/search/arij54321
On 18.10.2010, at 16:11, José Luis wrote:
I wonder what the function of TicketFreeText1:: Link in the SysConfig, I'm working with FreeTexts and I need them the most benefit from this feature.
Cheers, Nils
— Nils Leideck Senior Consultant http://webint.cryptonode.de / a Fractal project
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José Luis -
Nils Leideck - ITSM