1 Oct
2003
1 Oct
'03
3:57 p.m.
Hi, Is there a way to give the customer a monthly (yearly) report or the tickets he opened from the client web interface? If now, is there a way of doing it on scheduled basis on the server? Regards, Moshe (OTRS is working great!)
1 Oct
1 Oct
3:20 p.m.
On Wed, Oct 01, 2003 at 05:57:45PM +0200, Moshe Livne (Leibovitch) wrote:
Hi,
Is there a way to give the customer a monthly (yearly) report or the tickets he opened from the client web interface? If now, is there a way of doing it on scheduled basis on the server?
yes, read up to SQL or hire a DBA. -- Regards, Wiktor Wodecki
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Moshe Livne (Leibovitch) -
Wiktor Wodecki