Hi Gnik, thanks, I fixed it. :) On Fri, Feb 14, 2003 at 08:07:52AM -0600:

In the INSTALL file for OTRS 1.0.1, step 3 mentions:

3. Install tar.gz: --------------- [. . . . ] $shell: chown -R /opt/otrs/* otrs

Shouldn't it say:

3. Install tar.gz: --------------- [. . . . ] $shell: chown -R otrs /opt/otrs/*

Just my .02 cents.

Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "Security is a process, not a product." - Bruce Schneier