Hi, Previously I sent a message to the mailing list with an issue setting up OTRS to run on Apache 2, RedHat Enterprise 4. If I remove the Perl related parts of the config file to get: ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/" Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/" AllowOverride None Options +ExecCGI -Includes Order allow,deny Allow from all </Directory> AllowOverride None Order allow,deny Allow from all </Directory> I get a 404 file not found error and most interesting I get in the error log:: File does not exist: /pegasus/export/web/main_web_root/otrs-web (ie it is looking for files in the web root) Why is it not following the alias? other web apps using aliases are working fine... Anyone??? -- Andrew Bergman Systems Administrator Microlistics Pty Ltd Direct: +61 3 8329 2050 Mobile: +61 411 706 713 Fax: +61 3 9326 7588 e-mail: andrew.bergman@microlistics.com.au -------------------------------------- "It is the way of the world, Baldrick - the abused always kick downwards. I am annoyed, and so I kick the cat... the cat pounces on the mouse, and finally, the mouse bites you on the behind."